Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
Collecting information on Registered members
As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
Credit Card Details
Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information from Users - Cookies and Applets
We use Google Analytics to analyse aggregate user behaviour and provide you with a better experience. Google Analytics uses first party cookies, which are text files placed on your computer for the purpose of anonymously identifying your browsing session. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. They are not used to grant us access to your personally identifiable information. Non-identifiable information (such as the pages you visit) may be tracked. By directing your browser to delete your cookies, this data will be erased. For more information about Google Analytics and privacy, please visit http://www.google.com/analytics/learn/privacy.html.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site. The information is collected using first party cookies, meaning that only we are able to access your information. Your information may be aggregated with information from other users for the purpose of improving our website and offerings. We will never sell or disclose any information about you unless required by law. We will not associate any data gathered from this website with any personally identifiable information, unless you explicitly submit that information (eg. your email address) via a form on our website.
We use Google Analytics to measure and improve our website and marketing campaigns.
We use various Google Analytics advertising features, including remarketing, impression reporting, demographic reporting and interest reporting. These features use first-party and third-party cookies to understand audience members, optimise and serve ads.
If you would like to opt-out of being tracked we suggest Google’s opt-out browser add-on (https://tools.google.com/dlpage/gaoptout/). If you would like to opt-out of seeing ads we suggest adjusting your Google ad settings (https://www.google.com/settings/ads).
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Problems or questions
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.